RAUCHI, the Top Lounge Bar & Lodging in Al Barsha

This is the only hotel with reception staff who dont know how to say sorry for their shortcomings and hangs up on u heheheh! They better need a good customer service training. They are so rude! ... show more This is the only hotel with reception staff who dont know how to say sorry for their shortcomings and hangs up on u heheheh! They better need a good customer service training. They are so rude! I was assuming it was only from one reception staff but looks like all the indian staff are rude! And worst, im a guest and yet refused entry in one of their bars. needed a serious talk with the manangement before being allowed entry. show less

Fabulous location. Dancing and music on par with the best clubs in Ibiza. Service was slightly disappointing, ordered a fine fillet steak, grass feed from philipines. However, upon delivery to ... show more Fabulous location. Dancing and music on par with the best clubs in Ibiza. Service was slightly disappointing, ordered a fine fillet steak, grass feed from philipines. However, upon delivery to the table i found it had been server before and reheated. Disappointingly i searched for something fresh and unused. Admitting defeat i left alone. Please restock fresh produce. Thank you. show less

Very old hotel is so dirty mold in the hallways the smell is bad . Very disappointed in service reception Nabil Rejected me entry in gym as I made check out at 12.10. Pm Later check out not... show more Very old hotel is so dirty mold in the hallways the smell is bad . Very disappointed in service reception Nabil Rejected me entry in gym as I made check out at 12.10. Pm Later check out not available they want payment almost 70% from room payment. show less

Food is good, the only thing that we don’t like was the smoking inside the dining is allowed. Which is not really good for our Family specially when you have kids. Well can’t blame them sinc... show more Food is good, the only thing that we don’t like was the smoking inside the dining is allowed. Which is not really good for our Family specially when you have kids. Well can’t blame them since I did not check first that they are allowing to smoke inside. I would suggest to designate a close area where people can smoke. show less

I am regular Guest in this hotel. This hotal Service very nice stuff very nice and the reception Nabil very nice person. even location very nice location easy to find